Question 1

Shipping and Delivery

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Shipping and Delivery

Everything you need to know about receiving your Love Tales book, whether digital or printed.

Digital Delivery

Instant Access

Digital PDF books are delivered instantly—typically within 15 minutes of completing your purchase.

How It Works

Complete your purchase
Receive confirmation email with download link
Access your PDF from your account dashboard
Download and save to your device
Print at home or at a local print shop if desired

Download Details

Format: High-resolution PDF
File size: Approximately 20-50MB
Download attempts: Unlimited from your account
Link expiration: Links in emails expire after 7 days, but you can always download from your account

Physical Book Production

Production Timeline

Once you finalize and purchase a physical book:

| Stage | Timeline | |-------|----------| | Order processing | 1-2 business days | | Printing & binding | 2-3 business days | | Quality check | 1 business day | | Ships to you | See shipping times below |

Total production time before shipping: 4-6 business days

Shipping Methods

We offer two shipping options for physical books:

Express Shipping (5-8 business days)

Faster delivery with tracking
Available in select countries
Recommended for gifts with specific deadlines

Express available in:

United States
Canada
United Kingdom
Switzerland
Norway

Standard

Question 2

Contact and Support

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Contact and Support

We're here to help you create the perfect love story. Here's how to reach us and get the fastest response.

How to Contact Support

Email Support

Primary contact: support@lovetales.ai

This is the best way to reach us for all inquiries, including:

Order questions
Technical issues
Refund requests
Shipping concerns
General questions

Expected Response Time

| Day Submitted | Expected Response | |---------------|-------------------| | Monday - Friday | 3-5 business days | | Weekend | Response by following Wednesday-Friday | | Holidays | May take additional 1-2 days |

Note: Response times are for initial reply. Complex issues may require additional follow-up.

What to Include in Your Support Request

For the fastest resolution, please include:

For Order Issues:

Order number (from confirmation email)
Email address used for purchase
Date of purchase
Specific issue or question

For Technical Issues:

Description of the problem
What you were trying to do
Any error messages (screenshots help!)
Device and browser you're using
Steps you've already tried

For Refund Requests:

Order number
Email address used for purchase
Reason for refund request
Confirmation that you've used fewer than 2 credits

For Shipping Issues:

Order number
Tracking number (if you have it)
Shipping address used
Expected delivery date vs. current status

Question 3

Creating Your Book

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Creating Your Book

This guide walks you through the complete process of creating your personalized Love Tales book, from start to finish.

Before You Begin

Make sure you have:

[ ] 2-3 clear photos of you and your partner
[ ] About 15-20 minutes of uninterrupted time
[ ] Ideas about your relationship story and favorite memories

Step-by-Step Creation Walkthrough

Step 1: Choose Your Book Type

Select between:

Personalized Love StoryBook - A narrative telling your love story
Why I Love You Book - 100 reasons format

Step 2: Upload Your Photos

Photo requirements:

Format: JPG or PNG
Size: Maximum 10MB per photo
Quantity: 2-3 photos recommended
Quality: Clear, well-lit, faces visible

Best practices for photos:

Use photos where both faces are clearly visible
Avoid heavy filters or black-and-white photos
Choose photos with good lighting (natural light works best)
Recent photos produce more accurate illustrations
Include photos that show your natural expressions

Tip: The AI uses these photos to create illustrations that resemble you, so clarity is key!

Step 3: Answer the Relationship Questions

You'll be asked 10 thoughtful questions about your relationship. Take your time with these—your answers shape the entire story!

Example questions include:

How did you first meet?
What was your first impression of each other?
Describe your fir

Question 4

Getting Started

Accepted Answer

Getting Started with Love Tales

Welcome to Love Tales! We're thrilled you're here to create a one-of-a-kind personalized storybook celebrating your love story.

What is Love Tales?

Love Tales is an AI-powered platform that transforms your relationship into a beautifully illustrated, personalized storybook. Using your photos and answers to thoughtful questions about your journey together, we create a unique narrative with custom illustrations that capture the essence of your love story.

Each book is:

Completely unique - No two books are ever the same
Personally illustrated - AI-generated artwork based on your photos
Thoughtfully written - Stories crafted from your relationship details
Professional quality - Available as digital PDF or printed hardcover/softcover

Who Is Love Tales For?

Love Tales makes the perfect gift for:

Anniversaries

Celebrate your journey together with a book that captures your milestones, inside jokes, and cherished memories.

Engagements & Weddings

Give a unique gift to your partner, or as a special present for a newly engaged or married couple.

Valentine's Day

Go beyond flowers and chocolates with a heartfelt, lasting keepsake.

Birthdays

Surprise your partner with a personalized story that shows how much they mean to you.

Just Because

You don't need a special occasion to celebrate your love story!

The 3-Step Creation Process

Creating your Love Tales book is

Question 5

Illustrations and Editing

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Illustrations and Editing

This guide covers everything you need to know about your book's AI-generated illustrations, how to edit them, and how to get the best possible results.

Understanding AI-Generated Art

Love Tales uses advanced AI technology to create unique illustrations based on your photos and story. It's important to understand how this works:

What AI Art Is

AI-generated illustrations are artistic interpretations, not photo-realistic replicas. The AI:

Analyzes your photos to understand facial features, hair, and general appearance
Creates original artwork inspired by these features
Applies your chosen art style (3D, 2D Cartoon, Manga, or Watercolor)
Generates unique scenes based on your story

Setting Realistic Expectations

Your illustrations will:

Capture the essence and spirit of you as a couple
Reflect your chosen art style consistently
Tell your story through beautiful, unique scenes
Be completely original and one-of-a-kind

Your illustrations may:

Differ somewhat from your exact appearance
Show artistic variations in features
Interpret scenes creatively
Have slight variations between pages

This is normal and by design. AI art is meant to be a stylized, artistic representation—like a portrait painting, not a photograph.

Why Illustrations May Differ From Photos

Understanding these common variations helps set expectations:

Artistic Interpretation

Each art style transfor

Question 6

Products and Pricing

Accepted Answer

Products and Pricing

Love Tales offers two unique book types, each available in three formats to suit your needs and budget.

Our Book Types

Personalized Love StoryBook

A fully illustrated narrative that tells YOUR unique love story from beginning to present day (and beyond!).

What's included:

20+ pages of personalized story content
Custom AI-generated illustrations of you and your partner
Your story written based on your relationship details
Dedication page for a personal message
Choice of 4 art styles

Perfect for: Couples who want to celebrate their entire journey together with a narrative that reads like a fairy tale.

Example scenario: Sarah wants to surprise her husband on their 5th anniversary. She uploads their photos, shares how they met at a coffee shop, their first trip to Paris, and their wedding day. Love Tales creates a beautiful illustrated story capturing all these moments.

Why I Love You Book

A heartfelt collection of 100 reasons why you love your partner, beautifully illustrated and designed.

What's included:

100 personalized reasons based on your input
Custom illustrations throughout
Elegant, romantic design
Dedication page
Choice of 4 art styles

Perfect for: When you want to express your love through specific, meaningful reasons rather than a narrative story.

Example scenario: Mike wants to show his girlfriend how much he appreciates her. He provides

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